Reception Supervisor:

Roberta’s Society is a new hostel that opened in Aarhus in June 2025 as a part of the family-owned Kølpin Hotels. The concept is a cultural house combining affordability with design, community, and experience. More than just a place to stay, Roberta’s Society is a social hub where art, culture, and activities create a lively atmosphere for both guests and locals. The hostel welcomes a diverse mix of leisure and business guests, students as well as long-stay visitors who value a vibrant, cosy, and community-driven environment.

Roberta’s Society is looking for a skilled and motivated Reception Supervisor to support the smooth daily operation of both the reception and lobby bar. This role is ideal for someone with strong reception experience who is passionate about guest experience and understands the importance of creating a positive, professional, and memorable first impression. The Reception Supervisor works hands-on in daily operations, supporting and guiding the team during shifts while ensuring consistent service standards and a calm, welcoming atmosphere for both guests and staff. The

role includes stepping in when challenges arise and helping to develop and improve workflows and standards in collaboration with the Hostel Manager.

Job Title: Reception Supervisor

Location: Roberta’s Society – Møllegade 3A, 8000 Aarhus

Employment Type: Full-time

Start Date: January/start of February 2026

Key Responsibilities

• Oversee the daily operation of both the reception and lobby bar


• Ensure excellent guest service and a welcoming atmosphere at all times


• Train, supervise, and support team members


• Manage reservations and respond to guest inquiries


• Maintain clear and effective communication with other hostel departments


• Contribute to the development and implementation of standard operating procedures

Skills & Qualifications

• Experience in hospitality, ideally in a hostel or hotel reception


• Previous experience in leadership role


• Strong understanding of guest service standards and daily operational flow


• Knowledge of INFOR HMS and Trivec system is a plus


• Basic bartender and barista experience


• Ability to multitask, stay organized, and remain calm under pressure


• Strong communication skills and ability to work effectively in an international team


• Fluent in English and Danish


• Flexibility to work weekdays and weekends, with shifts between 07:00–23:00

If this sounds interesting to you, please send your CV to jh@robertassociety.com as soon as possible with “Reception Supervisor – [Your Name]” in the subject line. Read more about Roberta’s Society and Kølpin Hotels at

robertassociety.com or kolpinhotels.com. We look forward to hearing from you!

RECEPTION SUPERVISOR

ROBERTA’S SOCIETY

Roberta’s Society – Møllegade 3a, 8000 Aarhus